As part of our “Success Story” series, we’d like to introduce you to David and Nicole Rosel, one of the many families that have trusted Michigan Mortgage to guide them home. This is their story.
“We had been living in a condo for the past 5 years and although we liked it, we felt it was time for a change,” Nicole said. “The condo associations’ rules were exhausting and we needed more room for our growing family.”
When they started looking for their forever home, David and Nicole had one grandchild and two more on the way. A home with a nice-sized yard was No. 1 on their shopping list, something big enough for the playtime and entertaining, but nothing too difficult to manage.
With the help of Realtor Dave Dusenberry, David and Nicole found exactly what they were looking for.
“Dave Dusenberry and I have been friends for years,” David said. “He told me that Michigan Mortgage was fun to work with and he wasn’t lying.”
Michigan Mortgage was the only mortgage company David and Nicole spoke with.
“Dave Lehner and I hit it off from the start because we have very similar personalities,” David said. “We both like to joke around and have fun, but we get serious when we have to. That’s how it is with my brothers and I think Dave would fit right in with us.”
David and Nicole expected consistent communication throughout the mortgage process and information about better and current financing options available to them.
“Michigan Mortgage made the whole process easy and pain free,” Nicole said. “From the moment we sat down with Jill, it felt like we were dealing with family.”
“They exceeded our expectations,” she said. “Although we mainly dealt with Jill and Dave, the whole Michigan Mortgage team was professional and treated us like we were the most important people in the building.”
“People complain that customer service is a thing of the past, but that’s not the case at Michigan Mortgage.”
You know you’ve made friends with your client when you are invited to their housewarming party. It was an honor to attend!