Change is hard – change following a national pandemic is even harder.
Thomas and his children set out to purchase a new home earlier this year following his divorce. COVID-19 and low interest rates made it more difficult than expected.
Inventory was extremely low and offers faced unprecedented competition, but Dave Lehner and his team at Michigan Mortgage were ready to help guide Thomas as soon as he found the right home.
“I made offers on four homes during my search,” Thomas said. “I missed out on each one, but that was in no way a reflection of Dave and his team. In each of these offers I made, I had estimates of what my closing costs and monthly payments would be.”
After four rejected offers, an offer was accepted, and Dave and his team went to work.
“The purchase itself was very simple due to the expert advice and team that I was working with,” Thomas said. “I had no hiccups along the way.”
“Right from the start, Jill was great to work with and set the tone for the entire process,” he said. “Everyone that I came in contact with from Dave’s team was friendly, easy to work with and was truly happy that my three kids and I found a home that we love.”
“Everyone from Dave to Jill to the entire team was welcoming, helpful and made my experience truly seamless. It was simple and easy to follow what I needed to do and when.”
With the help of Pro Snap, most of the work was done via cell phone. Thomas applied via the app, securely scanned and uploaded the necessary documents and communicated with Team Lehner whenever needed.
“I enjoyed the whole experience from beginning to end,” Thomas said. “I was actually a little sad when I closed. I knew I would miss the communication with the team at Michigan Mortgage, but I did receive congratulations from everyone on our home.”
Thank you for trusting us to guide you home, Thomas! We enjoyed working with you.